Guest Essentials,
Done Right
A Guest Application with everything you need, nothing you don’t.
![](https://viralops.com/wp-content/uploads/2024/05/Group-49.png)
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250+
Hotels
20+
Top Brands
15+
Countries
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![Image 1](https://viralops.com/wp-content/uploads/2024/05/rixos-img.png)
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![Image 1](https://viralops.com/wp-content/uploads/2024/05/leMeridian-img.png)
![Image 1](https://viralops.com/wp-content/uploads/2024/05/intercontinental-img.png)
![Image 1](https://viralops.com/wp-content/uploads/2024/05/hyattPlace-img.png)
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![Image 1](https://viralops.com/wp-content/uploads/2024/05/courtyard-img.png)
In the last 12 months
$ 5, 345, 110
Value of Orders Processed so far
269, 247
Reduction in In-Room Services Calls
5 min 17 s
Average session time spend by a user
![Testi-1](https://viralops.com/wp-content/uploads/2024/04/Testi-1.png)
![Testimonials Images](https://viralops.com/wp-content/uploads/2024/04/Testi-4.png)
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![testimonial scroll mobile (2)](https://viralops.com/wp-content/uploads/2024/04/testimonial-scroll-mobile-2.png)
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Sarah Johnson
Sales Manager
![Hotel 1](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/aloft.png)
Client comments for Sarah Johnson: "Great service and very professional."
Emily Rodriguez
Sales Manager
![Hotel 2](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/CourtyardMarriot.png)
Client comments for Emily Rodriguez: "The attention to detail was amazing."
Hotel 3
Designation 3
![Hotel 3](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/crownePlaza.png)
Client comments for Hotel 3: "Comfortable rooms and excellent amenities."
Hotel 4
Designation 4
![Hotel 4](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/fairfieldMarriot.png)
Client comments for Hotel 4: "Fantastic location and friendly staff."
Hotel 5
Designation 5
![Hotel 5](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/fourPointsSheraton.png)
Client comments for Hotel 5: "Great value for money and clean rooms."
Hotel 6
Designation 6
![Hotel 6](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/grandHyatt.png)
Client comments for Hotel 6: "Loved the breakfast selection and the view."
Hotel 7
Designation 7
![Hotel 7](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/Hive.png)
Client comments for Hotel 7: "The ambiance and decor were outstanding."
Hotel 8
Designation 8
![Hotel 8](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/holidayInn.png)
Client comments for Hotel 8: "Spacious rooms and great amenities."
Hotel 9
Designation 9
![Hotel 9](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/holidayInnExpress.png)
Client comments for Hotel 9: "Convenient location and comfortable beds."
Hotel 10
Designation 10
![Hotel 10](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/hyattPlace.jpeg)
Client comments for Hotel 10: "Exceptional customer service and modern rooms."
Hotel 11
Designation 11
![Hotel 11](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/indigo.png)
Client comments for Hotel 11: "Unique design and friendly staff."
Hotel 12
Designation 12
![Hotel 12](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/intercontinental.png)
Client comments for Hotel 12: "Luxurious rooms and high-end amenities."
Hotel 13
Designation 13
![Hotel 13](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/JwMarriot.png)
Client comments for Hotel 13: "Top-notch facilities and great staff."
Hotel 14
Designation 14
![Hotel 14](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/leMeridien.png)
Client comments for Hotel 14: "Elegant decor and friendly staff."
Hotel 15
Designation 15
![Hotel 15](https://master-vserve.s3.ap-south-1.amazonaws.com/hotelImagesWebsite/Marriot.png)
Client comments for Hotel 15: "Comfortable rooms and great amenities."
The only solution you need
![](https://viralops.com/wp-content/uploads/2024/05/Group-1.png)
High ROI
We have a 95% retention rate. It’s a testament of the compounded return that our partner hotels enjoy with every passing month. Return also comes in form of manhours you save as a result of optimized operations.
![](https://viralops.com/wp-content/uploads/2024/05/Group-39-1.png)
Simple Pricing
Any number of rooms, restaurants, orders and requests, the price is and always be fixed for one property. UX and functionality upgrades and maintenance are free for lifetime for all our partners.
![](https://viralops.com/wp-content/uploads/2024/05/Union-1.png)
Fastest Support
We have the best-in-the-category support. You can expect a maximum 4-hour resolution for any service request. We provide a no-finger-lift service including menu updates. Holidays and weekends, we’re always there.
![](https://viralops.com/wp-content/uploads/2024/05/Vector-3.png)
PCI GDPR Compliant
We’re IT approved software by Marriott International for APAC and have an updated PCI compliant review. Our application does not require guests’ personal information. We do not store any critical information on our servers.
![](https://viralops.com/wp-content/uploads/2024/04/close-up-hands-scanning-qr-1-1.png)
![Elegant Design](https://viralops.com/wp-content/uploads/2024/04/Elegant-Design-1.png)
![Secure](https://viralops.com/wp-content/uploads/2024/04/Secure-1.png)
![noAppDownload](https://viralops.com/wp-content/uploads/2024/04/noAppDownload.png)
![Elegant Design](https://viralops.com/wp-content/uploads/2024/04/Elegant-Design.png)
The user interface has been created within the guardrails of familiarity that the guests have. There is no learning the app, just usage with ease.
We are PCI and GDPR compliant and do not collect or store any user data on our servers. We are an IT security approved vendor by Marriott International for APAC.
Based on the best practices adopted from the best designers in the industry, our designs and placements speak for themselves. All our UX upgrades are also free for lifetime for all hotels.
Get Started in 3 Easy Steps
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Get a demo
A 30-60 minute demo to showcase the solution and suggest what combination will work the best for your property.
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Customize your app
Our team reaches out to share the details required to create the application. You sit back and wait to review and approve the details.
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Launch in 2 weeks
Within 2 weeks you can get the QRs printed, teams trained, and deploy the product to live guests and start monitoring performance.
The Wizards Behind the Magic
![Employee Name](https://viralops.com/wp-content/uploads/2024/05/utsavImg.jpeg)
![Employee Name](https://viralops.com/wp-content/uploads/2024/04/mss.jpeg)
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![Employee Name](https://viralops.com/wp-content/uploads/2024/05/Manav_Dhall_Profile.png)
![Employee Name](https://viralops.com/wp-content/uploads/2024/05/nirajImg.jpg)
![Employee Name](https://viralops.com/wp-content/uploads/2024/05/indraImg.jpg)
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![Employee Name](https://viralops.com/wp-content/uploads/2024/05/mayankImge.jpg)
![Employee Name](https://viralops.com/wp-content/uploads/2024/05/akshayImg.jpg)
FAQs
We integrate WhatsApp messenger and a click to call facility in the application, allowing guests to start direct conversations with your staff.
In addition to the standard reports available on our platform, we can also create customized reports upon request. These reports can help you delve deeper into understanding guest preferences, purchasing behavior, and more.
There’s no limit to accessing live training sessions and detailed learning materials. We can conduct a training session within 24hrs of request.
Additionally, we offer 24/7 live customer support via email, mobile and WhatsApp that covers but is not limited to menu management and content updates.
Our clients enjoy the best-in-industry service standards.
We’re in the approval process for Shiji Infrasys integration, set to be available by the end of June 2024. Additionally, Oracle Micros integration is underway and expected to be available by the first week of July.
Our platforms are PCI GDPR compliant and have been approved by Marriott International for APAC. Additionally, we undergo regular PCI compliance reviews.
Our platform adheres to industry best practices for data protection and we do not store any guest data on our servers. For further details, please visit our privacy policy page.
CONTACT US
OFFICE ADDRESS
4B/3, Palm Drive, DLF Chattarpur Farms,
New Delhi-110074