Privacy Policy for VLearn For Hotel Staff

1. Introduction

VLearn For Hotel Staff is an invitation-only app designed to provide training and resources for hospitality professionals. We are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when using the app, in compliance with Google Play’s policies and applicable laws.

2. Information We Collect

When using VLearn For Hotel Staff, we may collect the following types of information:

• Personal Information: Such as your name, email address, employee ID, and job role, which you provide during the registration process.
• Device Information: Information about the device you are using, such as device type, operating system version, unique device identifiers (e.g., IP address).
• Usage Data: Information about your interactions within the app, including pages visited, features used, and time spent on the app.

3. How We Use Your Information

We use the information we collect to:

• Provide and enhance the services offered through the app.
• Track and manage your training progress and performance, providing relevant mentorship.
• Communicate with you regarding updates, training progress, and important app notifications.
• Comply with legal obligations related to your employment or app usage.

We will only collect and use your data as outlined in this Privacy Policy and for purposes you would reasonably expect when using the app. We do not engage in the sale of personal or sensitive data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under specific circumstances, as follows:

• With Your Employer: To monitor your training progress, performance, and usage within the app.
• Service Providers: We may engage trusted third-party service providers (e.g., for hosting or analytics). These service providers are bound by contracts to protect your data in accordance with this Privacy Policy and Google Play’s guidelines.
• Legal Requirements: When required by law, or in response to a legal request, such as compliance with a government request, court order, or legal investigation.

5. Data Security

We employ industry-standard security measures, such as encryption, to protect your data from unauthorized access, alteration, or disclosure. While we strive to keep your information secure, no security method is 100% effective, and we cannot guarantee absolute security.

6. User Data and Permissions

The app may request access to specific data (e.g., device information, location, or storage). You will be prompted to grant the necessary permissions through an in-app notification, where we will clearly explain the reason for requesting access. You have the option to accept or deny these requests.

7. Account Deletion

If you create an account through the app, you have the right to request deletion of your account and associated personal data. You can request account deletion either through the app or by visiting our account deletion page. When your account is deleted, all personal data associated with the account will be permanently deleted, except where retention is required for legitimate reasons (e.g., security, legal compliance).

8. Children’s Privacy

VLearn For Hotel Staff is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Data Retention

We retain personal data for as long as it is necessary to fulfill the purpose for which it was collected, including any legal, accounting, or reporting requirements. Users may request deletion of personal data at any time (see Section 7).

10. Third-Party SDKs

If we integrate third-party SDKs (software development kits) in the app to improve functionality (e.g., analytics), these third parties may access certain user data. We ensure that all third-party SDKs used in the app comply with Google Play’s policies on user data and do not sell or misuse any personal or sensitive data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If significant changes are made, we will notify you through the app or via email. Your continued use of the app after such updates will signify your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or any other related issue, feel free to reach us at:

Email: admin@viralops.com